No we can’t just ‘add a blog’ for nothing, you nincompoop. That shit costs money.
You’ve been late on three payments and you want us to ‘keep moving’? I’m going to mail you a dead fish out of sheer frustration.
I’ve asked you a thousand times to put your idiot requests in Basecamp.
You want a giant, shiny robot to pop out and deliver your vision statement? On the home page? Terrific.
Why the f%@# would you ask us to launch tomorrow after your approval was two weeks late??
You’re setting our meeting dates within a day and expecting my team to be on board? Nope.
- Use bullet points and highlight important info in your emails. Always include a clear deadline for feedback.
- Let your client know which communication channels work best for you and your team. Use those ones; if they reach out via other channels, put the message in your requested channel the first time. After that, tell them you’ll respond once their feedback is where it needs to be.
- You don’t need to give an answer to a question right away; just an acknowledgement
- You set the pace of the project with your urgency and responses.